Last updated: 1 June 2026 | Effective upon account registration or continued use of the platform.
Your privacy matters to cm2bet. This Privacy Policy explains how cm2bet collects, uses, stores, and protects your personal data when you use our platform at https://cm2bet.app. Please read it carefully alongside our Terms & Conditions.
This Privacy Policy ("Policy") sets out the practices of cm2bet ("cm2bet," "we," "us," "our") with respect to the collection, use, disclosure, storage, and protection of personal data relating to users ("you," "Player") of the cm2bet online betting and gaming platform, accessible at https://cm2bet.app and any associated mobile applications or sub-domains (collectively, the "Platform").
cm2bet is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection legislation and the requirements of our international gaming authority licensing framework. We collect only the data that is necessary for the purposes described in this Policy and we do not sell your personal data to third parties for their independent marketing purposes.
By registering a cm2bet account or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree to the terms of this Policy, you should not use the Platform.
For the purposes of applicable data protection law, cm2bet is the data controller in respect of all personal data collected through the Platform. cm2bet operates under international gaming authority licensing and complies with the data protection and privacy obligations imposed by that licensing framework.
All inquiries regarding the processing of your personal data — including requests to exercise your data subject rights as described in Section 9 below — should be directed to cm2bet's Data Protection contact at [email protected].
cm2bet collects personal data from you in the following categories, depending on your interaction with the Platform:
When you create a cm2bet account, we collect your full name, date of birth, email address, mobile telephone number, residential address, and your chosen username. Where required for identity verification (KYC), we also collect copies of identity documents such as your Malaysian identity card (MyKad) or passport.
To process deposits and withdrawals, we collect information about your payment methods including e-wallet identifiers (for Touch n Go eWallet, Boost, and GrabPay), FPX bank account details (Maybank, CIMB, Public Bank, and other FPX member banks), USDT TRC20 wallet addresses, and 7-Eleven Cliqq reference details. cm2bet does not store full payment card numbers where card-based payments are offered.
We maintain records of all deposits, withdrawals, wagers, game sessions, and associated outcomes associated with your account. This data is necessary for the operation of your account, the settlement of bets, the fulfilment of regulatory record-keeping obligations, and the detection of fraudulent or prohibited activity.
When you access the Platform, we automatically collect certain technical information including your IP address, device type and identifier, operating system, browser type and version, referring URL, and session duration. This data is used for platform security, fraud prevention, and the optimisation of the user experience.
Where you contact cm2bet customer support via live chat or email, we retain a record of those communications for quality assurance, complaint resolution, and regulatory compliance purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity | Name, DOB, MyKad, address | Account registration, KYC compliance |
| Financial | TnG ID, FPX bank, USDT address | Payment processing, AML compliance |
| Transaction | Bets placed, deposits, withdrawals | Account operation, regulatory records |
| Technical | IP address, device ID, browser | Security, fraud prevention, UX |
| Communications | Support chat logs, emails | Support quality, dispute resolution |
cm2bet uses the personal data we collect for the following purposes:
cm2bet processes your personal data on the following legal bases:
cm2bet does not sell your personal data to third parties. We may share your personal data with the following categories of recipients in the circumstances described:
All third parties with whom cm2bet shares personal data are required to process that data in accordance with applicable data protection law and cm2bet's data processing requirements.
cm2bet uses cookies and similar tracking technologies on the Platform for the following purposes:
You may manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the Platform.
cm2bet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including the satisfaction of any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
Where personal data is no longer required, cm2bet will securely delete or anonymise it in accordance with its data disposal procedures.
Subject to applicable data protection law and the limitations imposed by our regulatory obligations, you have the following rights in relation to your personal data held by cm2bet:
To exercise any of the above rights, please contact cm2bet at [email protected]. cm2bet will respond to verified requests within 30 calendar days.
cm2bet implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit between your device and our servers, encryption of sensitive data at rest, access controls limiting personal data access to authorised personnel on a need-to-know basis, regular security assessments and penetration testing of the Platform's infrastructure, and incident response procedures designed to detect, contain, and report data security incidents in a timely manner.
While cm2bet takes its data security obligations seriously, no online platform can guarantee absolute security against all possible threats. You are encouraged to use a strong, unique password for your cm2bet account and to enable two-factor authentication to reduce the risk of unauthorised account access.
The cm2bet Platform is strictly intended for persons aged 21 years and older. cm2bet does not knowingly collect personal data from persons under the age of 21. If cm2bet becomes aware that it has collected personal data from a person under the applicable age threshold, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered a cm2bet account, please notify us immediately at [email protected].
cm2bet's Platform infrastructure may involve the transfer of personal data to servers or service providers located outside Malaysia. Where such transfers occur, cm2bet ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under applicable data protection law, including the use of standard contractual clauses or other recognised transfer mechanisms where required.
cm2bet reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our licensing obligations. Material changes will be communicated to registered Players via email and/or a prominent notice on the Platform at least 14 days prior to the effective date of the change, except where immediate amendment is required by law or regulatory directive. Your continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Policy. We recommend that you review this page periodically to remain informed of any changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by cm2bet, please contact us via live chat in your account dashboard (available 24/7) or by email at [email protected]. Please include "Privacy Enquiry" in the subject line of any email correspondence to ensure prompt routing to our Data Protection team. cm2bet aims to acknowledge privacy enquiries within 48 hours and to provide a substantive response within 30 calendar days.
How cm2bet protects your privacy as a Malaysian player.
All data transmitted between your device and the cm2bet platform is protected by 256-bit SSL/TLS encryption — the same standard used by Malaysian banking apps. Your personal and financial data is secure in transit and at rest.
cm2bet does not sell your personal data to third parties for their independent marketing purposes. Data sharing is limited to what is strictly necessary for service delivery, payment processing, and regulatory compliance.
cm2bet respects your rights to access, correct, delete, and port your personal data. Submit a verified data subject request via live chat or email and we will respond within 30 calendar days.
Financial data shared with Touch n Go eWallet, Boost, GrabPay, FPX banks, and other payment providers is limited to what is required to process your transaction. cm2bet does not retain full payment credentials beyond what is operationally necessary.
Identity verification data collected during KYC is used exclusively for age verification, AML compliance, and fraud prevention — never shared with unrelated third parties. cm2bet enforces a strict 21+ policy across all account registrations.
cm2bet retains personal data only for as long as necessary for the purpose collected and to meet regulatory obligations. Account data is securely deleted or anonymised in accordance with our documented data retention schedule.
Your privacy is protected. Your data is secure. Join Malaysian players enjoying sportsbook, live casino, slots, and Toto 4D — all in MYR.
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